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www.Elan-DJ.com, inc. The Premier Choice for Sophisticated & Formal DJ/MC's
Wedding
& Corporate Event
Specialists! Our goal is to
create a sophisticated, elegant and
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Appointment Policy:
Unfortunately, we have had a rash of no-shows in recent weeks making it necessary to clearly define our policy pertaining to this situation.
We are happy to meet with you on one of the Sundays when we don't have events. Obviously because of scarcity, these appointments are much sought after and are booked for weeks out. Because of this, many prospective clients opt for phone consultation and/or Skype. Nevertheless, because our time is limited for these Sunday appointments, out of fairness to all potential clientele, we have had to establish the following policy:
1) Notice of cancellation is mandatory and must be made 24 hours (preferably more) before your scheduled appointment.
2) If you have been a no-show (this includes cancellations made less than 24 hours prior) you will not be rescheduled (unless your no-show status is due to an emergency).
A final note: if there is even the most remote chance that you won't be able to keep your appointment let us know immediately. And please, only make an appointment if you are 100% sure you can keep it. No-shows not only are a problem for us but they also hurt the many other couples who would have loved to come in for an appointment but couldn't because we were fully booked.
Thanks for your understanding on this matter.